- Right to be protected against the marketing of goods and services. The purchased goods and services availed should not only meet their immediate needs, but also fulfils long term interests and guard against the hazardous goods and services.
- To be informed about the goods or services availing about their quality, quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices.
- Assurance, wherever possible of entry to variety of goods and services at competitive price.
- Representation in various forums formed to consider the consumer’s welfare. The Consumers should form non-political and non-commercial consumer organizations which can be given representation in various committees formed by the Government and other bodies in matters relating to consumers.
- Seek redressal against unfair trade practices or unprincipled exploitation of consumers. It also includes right to have fair settlement of the genuine grievances of the consumer.
- Receive the knowledge and skill to be an informed consumer throughout life.
Monnishaa Mahajan, Principal Attorney at Legal Help NRI. Monnishaa has an experience of more than 15 years in assisting and advising NRI's in resolving their disputes in India.