A complaint can be filed with the Real Estate Regulatory Authority or the adjudicating officer by an allottee association or a voluntary consumer association. A complaint filed under Section 31 of RERA against promoters, allottees, or agents must follow the state laws. Complainant name, complaint against promoter or agent, relief sought property information, etc. Some states accept applications online. The authority determines the filing fee, which varies by state. If the authority decides that a single Bench of the chairperson or any member of the authority hears and decides certain proceedings, it will appoint an adjudicating officer to conduct an inquiry in accordance with the rules. RERA guarantees purchasers transparency and quick case resolution, and customers can sue for project delays. As soon as feasible, the adjudicating officer will deal with the adjudication compensation request. The case must be resolved within 60 days of the application’s receipt.
Monnishaa Mahajan, Principal Attorney at Legal Help NRI. Monnishaa has an experience of more than 15 years in assisting and advising NRI's in resolving their disputes in India.